Central Virginia Built for DD Waiver ProvidersCareHub by DSPlife
CareHub was designed for Virginia DD waiver providers by a former DD residential program director in Virginia, so Central Virginia agencies working closely with DMAS billing and DBHDS licensing get a system shaped around both.
Why it matters
DD waiver providers answer to two agencies at once. DMAS administers Medicaid and pays the claims, while DBHDS operates the waivers and licenses providers through its Office of Licensing.
General-purpose systems rarely account for that split. Agencies end up keeping billing in one tool and licensing evidence in another, then reconcile the two whenever a claim is questioned or a licensing specialist asks for records.
CareHub was built for this arrangement from day one. Its creator, a former DD residential program director in Virginia, knew what staying compliant takes, so VAMMIS billing, Part V documentation, and audit trails sit together in one affordable system.
From a provider using CareHub
We are a new agency and went through two different EHRs that didn’t seem to match what we needed. CareHub has been absolutely amazing plus more with features offered. It makes life much easier for our DSPs!
What CareHub gives you
Check eligibility with 270, follow claims with 276, and submit 837P and 837I claims through CareHub's certified connection to Virginia Medicaid.
Full audit trails show who documented what and when, giving compliance leads a clear history to share with DBHDS licensing staff.
Plan uploads fill in the details DSPs document against, keeping daily notes tied to the outcomes support coordinators track.
CareHub includes regulatory monitoring so compliance staff can keep an eye on the requirements that shape their documentation.
BC-specific session notes and a behavior registry give consultants documentation designed for their service.
Voice-assisted MAR and incident reports live beside daily notes, so medication and incident records are part of the same picture.
The problem
Richmond area providers in Region 4 coordinate with Richmond Behavioral Health Authority, Henrico Area Mental Health and Developmental Services, Chesterfield CSB, Hanover County CSB, Goochland-Powhatan Community Services, District 19 CSB, and Crossroads CSB.
With support coordinators, Medicaid billing, and licensing oversight all close at hand, Central Virginia agencies need records that hold up to each of them. CareHub keeps notes, plans, and claims connected so one request does not turn into a search across systems.
How it works
Set up CareHub so the services DSPs document are the same services your billing team submits through VAMMIS.
Upload the ISP and Part V for each person so CareHub auto-populates what staff need to record against.
DSPs write streamlined daily notes, record medications with the voice-assisted MAR, and file incident reports without switching tools.
When DMAS or DBHDS questions come up, compliance leads pull the record and its audit trail from CareHub.
FAQ
A former DD residential program director in Virginia designed CareHub after working through the same documentation, licensing, and billing demands that Central Virginia providers face.
CareHub is certified with Virginia Medicaid's MMIS, VAMMIS, for 270, 276, 837P, and 837I transactions.
DSPlife built CareHub to meet this need affordably and prices it for DD waiver providers. Reach out through the DSPlife contact page for details that fit your agency.
CareHub keeps full audit trails on records, includes regulatory monitoring, and ties documentation to the ISP and Part V, so records are organized when licensing staff review them.
Systems built for other settings can work, but they often leave DD waiver providers building workarounds for plans, billing, and compliance. CareHub was designed around those needs from the start.
CareHub: Documentation, compliance, and billing for DD waiver providers. Tell us about your agency and we will show you how it fits.
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